Rodding Rooter Chicago Reviews: What Our Customers Say
Before you let a plumber into your basement, it makes sense to see what other people say about them. This page pulls together highlights from reviews of our work on Google and Birdeye, points you to where you can read every review in full, and shows you how to share your own.
We’ve been clearing drains and sewer lines for Chicago homes and businesses for more than 20 years. If you’re ready to book, call (773) 588-1200 for same-day service. If you’d rather read first, the full reviews are one click away.
Highlights from our Google and Birdeye reviews
The highlights below are short summaries of public reviews, written in our own words. Each comes from a customer who posted on the platform named, so you can read the originals in full there.
Jessica M., Google. She needed her main line rodded and a new sump pump put in. A technician showed up within the hour, cleared the line, and installed the pump with PVC piping. She called him polite and honest, said she loved the work, and recommends us for any plumbing job.
Dr. George B., Google. His medical and dental facility had trouble with its patient toilets on a Saturday. He wrote that we answered right away, gave fast service he hadn’t expected on a weekend, and that technicians Josh and Pete understood the urgency.
Kitsune N., Google. After an early-morning call, around 5 or 6 a.m., our plumber came out promptly and looked at the problem. While they waited for the building owner to approve repairs, he told them which fixtures were still safe to use. They thanked us for our kindness, quick response, professionalism and honesty.
More from our customers
Patricia C., Google. We rodded her sink and bathtub. She was very pleased with the job and said she’d use us again.
David P., Google. Our plumbers came out for a kitchen sink problem, and he found them very professional and thorough in explaining it.
John G., Google. He left a positive rating that points to our responsiveness, punctuality, quality, professionalism and value.
John C., Birdeye. He called our work exceptional and professional, and said he’d recommend us to family and friends.
You can read every review on our Google Business Profile or our Birdeye page.
What customers mention most
Read across our positive reviews and the same five things keep coming up.
1. A fast response
People mention a technician arriving within the hour, a Saturday call answered right away, and help after a call at dawn.
2. Honest communication
Several reviewers use the word “honest,” and one valued being told exactly which fixtures were still safe to use.
3. Professional technicians
Reviewers describe our plumbers as polite, professional and thorough when explaining the problem.
4. Problems fixed properly
From rodded main lines to a new sump pump, customers say the work was done well and the problem was solved.
5. People who'd call again
Reviewers say they’d use us again or recommend us to family and friends.
Where to read and leave reviews
We don’t edit or filter what customers post on review sites, so the platforms themselves are the best place to see the full picture. You can read everything on our Google Business Profile and on our Birdeye page.
If we’ve worked for you, we’d be grateful if you shared your experience. It only takes a few minutes:
- Open our Google review form or the Birdeye page above.
- Pick a star rating that reflects your visit.
- Tell people what you needed, like sewer rodding, drain cleaning or a sump pump.
- Post it. Other Chicago homeowners will see it when they look us up.
If something about your service didn’t go the way you expected, please call us at (773) 588-1200 and tell us what happened so we can look into it.
The jobs our reviewers booked
The reviews above cover a good cross-section of what we do every week. Here’s where to learn more about each kind of job.
Main line sewer rodding
Clearing a backed-up main line is at the heart of our work. See our sewer rodding page.
Sink, tub and kitchen drain cleaning
Several reviewers called us for slow or clogged sinks and tubs. Here’s how drain cleaning works.
Sump pump installation and repair
When a sump pump fails, a fast replacement protects your basement. Read about sump and ejector pump repair.
Commercial and emergency calls
Weekend and early-morning calls from businesses are part of the job. We offer commercial plumbing and rodding and 24/7 emergency plumbing.
Camera inspections
When a clog keeps coming back, a sewer camera inspection shows the cause on video before you decide on a repair.
Questions to ask any plumber before you book
Comparing reviews to find a plumber you can trust? Ratings help, but these questions tell you even more about how a company works:
| Question | Why it matters |
|---|---|
| Will I get a price before work starts? | An upfront estimate means you can say yes or no before any charges add up. |
| Will they test the line before leaving? | Running water through the system confirms the clog is cleared, not just pushed further down. |
| Can they show me the cause? | A camera inspection lets you see roots, cracks or sags for yourself. |
| Are they available when I need them? | Backups don’t wait for business hours, so emergency availability matters. |
With us, you get an honest estimate before work begins and no hidden fees. Contact us with any questions before you book.
Why Chicago customers call us
More than 20 years
Our team has more than two decades of experience with drains and sewer lines.
Same-day and 24/7 service
We offer same-day appointments and emergency help around the clock.
Prices up front
You hear the price before we start, with every charge explained.
Camera diagnostics
We can show you what’s inside your pipe instead of guessing.
Homes and businesses
From bungalows to medical offices, we handle residential and commercial plumbing.
Chicago and nearby communities
Our reviews come from customers across Chicago, and we serve neighborhoods and nearby suburbs on every side of the city. Find your area:
- Plumber in Logan Square
- Sewer rodding in Portage Park and Jefferson Park
- Plumber in Bridgeport and the South Side
- Sewer rodding in Evanston
- Sewer rodding in Oak Park
- Plumber in Skokie
- Plumber in Cicero and Berwyn
You can also browse our services.
Need a plumber you can trust?
Our customers say it best: fast response, honest answers, and work done right. If you have a clogged drain, a sewer backup, or a pump that won’t run, call (773) 588-1200 or request service online. You’ll get an honest estimate before any work begins.
Reviews questions
On our Google Business Profile and on our Birdeye page. Both are linked on this page, and Google shows the full text of every review.
Yes. Every highlight on this page is a short summary of a public review posted on Google or Birdeye, and you can read the originals in full using the links above.
Use the Google review link on this page, or the Write a review button on our Birdeye page. Tell people what service you needed and how it went.
Fast response times, polite and honest technicians, and problems that were fixed properly come up most often.
Call us at (773) 588-1200 and tell us what happened so we can look into it.
Yes. Our reviews include a medical and dental facility, and we do commercial plumbing and rodding alongside residential work.
Yes. We offer 24/7 emergency service, and reviewers mention a Saturday call and an early-morning visit.